Short answer
Ask how fast they arrive after checkout, whether they work to a written standard, what photos you get after each clean, how damage is reported, who supplies products and linens, whether there is a lock in, and how the price is set. The answers show whether a cleaner runs turnovers or just cleans houses.
Seven Questions and What a Good Answer Sounds Like
- How soon after checkout do you arrive? A set window, not a best effort.
- Do you work to a written standard? A room by room sequence any crew follows the same way.
- What do I get after each clean? Time stamped photos of every room, before the next check-in.
- How is damage reported? Photographed and reported within a set time, with missing items logged.
- Who supplies products, linens and consumables? Included and restocked to a par level, or itemised clearly.
- Is there a lock in or a minimum? You should be able to leave if the standard slips.
- How is the price set? By unit size, with what changes it written down before the first clean.
Why a House Cleaner Is Not a Turnover Cleaner
A house clean is scheduled around the owner. A turnover is scheduled around a checkout time and a check-in time, with restocking, staging and damage reporting on top. The questions above separate the two.
How CleanStays Answers Them
- On site within 30 minutes of checkout, working the 11 AM to 4 PM window.
- A written 33 point room by room cleaning checklist.
- At least five time stamped photos after every clean.
- Damage photographed and reported within one hour.
- Products, fresh linens and consumables included and restocked to your inventory sheet.
- No lock in: 14 days written notice to end the service, and no minimum number of cleans.
- Priced by unit size, with a starting price on every service page.
Hand Off Your Turnovers to CleanStays
CleanStays cleans Airbnb and VRBO properties across Calgary to a 33 point cleaning checklist, with photo proof after every clean. Read about turnover cleaning, deep cleaning and portfolio cleaning for property managers.
